Contact information

Contact Us

We're here to help with any questions about our products, orders, saddle fitting services, or your shopping experience.

General Enquiries

For all enquiries, please contact us via email and we'll respond as soon as possible.

Email: Ben@aitkenssaddlery.com

What We Can Help With

  • Product advice and recommendations
  • Order enquiries
  • Shipping updates
  • Returns and exchanges
  • Saddle fitting bookings
  • Warranty enquiries
  • General customer support

We aim to respond to all emails within 1–2 business days.

Thank you for choosing Aitken's Saddlery. We appreciate your support and look forward to assisting you.